Articles

How can we help?

Get help straight from our team...

Why did a scan return a cached result?

Configuration

Why did a scan return a cached result?

Explanation of cached scan results on free trial accounts

Last updated on 05 Aug, 2026

Free trial accounts receive cached scan results after an initial scan to prevent excessive or abusive scanning through the free trial program.

Paid accounts never get a cached result. Paid accounts always get a new, full result.

Did you find this article helpful?
Previous

Account & Billing

Next